Privacy Policy

This Privacy Policy explains how personal data is collected, used, stored, and protected when you visit this website or engage with the private psychotherapy services provided by Kitty Labana from Kitty Labana Mind Therapy

We are committed to safeguarding your privacy and handling personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following categories of personal data:

Personal identification and contact information

Name
Email address
Telephone number

As this website relates to psychotherapy and mental health services, information you choose to provide may include special category data, such as information relating to mental health, emotional wellbeing, or personal circumstances. This data is handled with strict confidentiality and enhanced safeguards.

Technical and Usage Data

IP address
Browser type and version
Pages visited and duration of visit

This information is collected through cookies or analytics tools and does not usually identify you personally.

How your data is used

Your personal data may be used for the following purposes:

To respond to enquiries or contact requests
To provide psychotherapy or related professional services
To manage appointments and professional communication
To meet legal, regulatory, and ethical obligations
To maintain and improve the website

Your data will only be used where there is a lawful basis for doing so.

Lawful basis for processing data

Under UK GDPR, we rely on the following lawful bases:

Consent – where you have explicitly provided information
Contract – where processing is necessary for the provision of services
Legitimate interests – for the administration and improvement of service
Legal obligation – where required by law or professional regulation
Provision of health care – where applicable

Consent may be withdrawn at any time by contacting us.

Confidentiality and Disclosure

All personal and sensitive information shared in the context of psychotherapy is treated as confidential and managed in accordance with professional ethical standards.

Information may be disclosed only:

With your explicit consent
Where there is a serious risk of harm to you or others
Where disclosure is required by law

Data Storage and Security

We take appropriate technical and organisational measures to protect personal data, including:

Secure, password-protected system
Restricted access to confidential information
Secure storage of electronic and paper records

Personal data is retained only for as long as necessary to fulfil its purpose or to comply with legal and professional requirements.

Cookies

This website may use cookies to support functionality and analyse website traffic. You may manage or disable cookies through your browser settings.

Sharing of Data

Your personal data is not sold, rented, or shared with third parties for marketing purposes.

Data may be shared only where necessary:

To provide services (e.g. secure booking or email systems)
To comply with legal obligations
With your explicit consent

Any third-party service providers used are expected to comply with data protection regulations.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction or erasure of your data
Withdraw consent at any tim
Object to or restrict processing
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

Further information is available from the ICO.

External Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

Contact

If you have any questions about this Privacy Policy or the handling of your personal data, please contact:
Email: kittylabanamindtherapy@gmail.com

Privacy Policy

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